Managing crew: It starts at onboarding
The management of crew and their welfare have been a growing topic of discussion over recent years. Whilst much can be achieved during their time onboard, effective management of crew begins before they take their first step on the gangway. This session explores HR processes and their implementation within the yachting industry, including the information we should share with crew before they board, handbooks and SEA's, and the effective use of management, to create informed and prepared crews.
Speakers
Kayleigh joined Hill Robinson four years ago brining nearly a decade of expertise in Human Resources, Education, and Recruitment to Hill Robinson. With a rich background in establishing HR frameworks for international startups, she has successfully shaped policies and welfare initiatives for employees. A dedicated advocate for gender equality, Kayleigh co-founded WorkmATe, a social enterprise supporting young women in STEM education. Through networking events and mentorship programs, she connected over 200 women with valuable opportunities in both employment and education.
In her transition to the yachting industry, Kayleigh seamlessly integrates her passion for fair employment and welfare culture from land to sea. As Crew Services Coordinator, she is dedicated to placing crew members at the forefront of the conversation, embodying Hill Robinson’s commitment to providing an exceptional crew experience.
For the past 4 years, Ishika has specialized in managing yacht crew & day-to-day yacht operations. Her expertise lies in recruitment, training, & team leadership, creating an environment where both crew and guests thrive.
